Your Hotel Cheat Sheet

Posted by Holly Hou on 9/21/20 3:17 PM

Of all trips, hotel stays might be the easiest to deal with from the time of booking, check-in, and check-out. We always have those travel hacks to save expenses and make our experience as convenient as possible. Heads up! You might come across some unfamiliar terms let’s say when you contact the property. We’re here to share some frequently used terminologies in the hotel industry that you might have once heard of.




Accommodation Types

  • Hotel - An establishment providing accommodations, meals, and other services for travelers and tourists. Depending on size, location, and amenities, hotels are generally rated from one to five stars.
  • Hostel - Similar to a hotel, but offer cheaper rates, which makes it ideal for budget travelers and backpackers. It usually has shared bedrooms and communal facilities.
  • Boutique Hotel - A small hotel, which is often personalized for a more unique experience.
  • Resort - Known as a destination frequented by vacationers in search of relaxation and entertainment, a resort offers more activities compared to hotels.
  • Motel - Originally designed for motorists, motels are roadside hotels equipped with minimal amenities and ample parking areas for motor vehicles.
  • Bed and Breakfast - A Bed and Breakfast (B&B) is an overnight accommodation where breakfast is included in the room rate.
  • Guesthouse - A guest house or guesthouse is a private house offering inexpensive accommodation to tourists.
  • Home rentals - Opposed to its name, Airbnb properties are not B&B at all but rather a vacation rental platform for short or long term stay. There are a lot more sites offering home rentals such as Vrbo, Sonder, Avantstay, etc.
  • Aparthotel - Also known as a Residential Hotel or Extended Stay Hotels; an apart hotel is usually a serviced apartment complex, but may still have hotel services like housekeeping and on-site dining. Apartment hotels usually include a full kitchen and one or more bedrooms.


All Inclusive Resort/Hotel

An all-inclusive resort is a holiday resort, which, as the name already states, has everything included in the price including three meals per day (Breakfast, Lunch and Dinner), services and activities.


This type of hotel is seen as a budget-friendly option because guests pay one price for things that could add up if they were to book their trip a la carte. Before booking an all-inclusive hotel, guests should read the items covered. Travelers who book all-inclusive hotels do sometimes end up paying for things they expected to be covered.


Hotel Negotiated Rates

For companies who regularly travel to a certain destination for business or corporate purposes, negotiated rates would be a great deal.

How does it work? Negotiated rates, often lower than the normal rate, are offered to organizations that frequently stay in a particular hotel or with a particular hotel chain. An organization has to have an agreement or contract with the hotel to access the special rates. These rates are obtained through a special code given by the hotel.



The number of rooms available for a hotel to sell or distribute across all channels is called an Inventory.



Sometimes it can be necessary for a hotel to sell more rooms than it actually has available to protect a hotel from revenue loss due to unexpected cancellations, no-shows, or booking errors. Thus, overbooking can occur.


Room Type

The most common room types are:

  • Single: A room assigned to one person. May have enough space for a single bed.
  • Double: A room assigned to two people. May have one or more beds. It is important to clarify whether the room actually has a double bed in.
  • Studio: Basically one room where the bed doesn't separate from the lounge.


Other types of rooms can include:

  • Connecting rooms: Rooms with individual entrance doors from the outside and a connecting door between. Guests can move between rooms without having to step out into the hallway and then into the other room.
  • Adjoining rooms: Rooms with a common wall, but no door inside to connect them.
  • Adjacent rooms: Rooms close to each other, perhaps across the hall.


No Show

A no show is when a guest fails to arrive on a certain date to fulfill a booking (as all so often happens!) and does not cancel. This does not necessarily mean the hotel will lose out on revenue due to the guest’s no show. Hotels can cover themselves for this occurrence by implementing a no-show fee.


We hope this helps you on your next hotel stays. As always, should you need help with anything about travel - we are here  for you!


Topics: Hotel

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